Teladoc talks flu season on Q4 call
Teladoc reported increases in total visits, utilization, and
revenues, but also in net loss. CEO Jason Gorevic was optimistic, pointing to the
success of the platform during this year's worse-than-normal flu service.
Teladoc’s membership hit 23 million, a 33 percent increase
over the previous year. The company did 1.5 million telemedicine visits during
the year and utilization percentages rose in the final quarter, though the rate
is still less than 10 percent.
On the call, Gorevic pointed to the recent flu season as
proof of some of the advantages telemedicine offered. He said 50 percent of
visits in the month of January were from people who had never had a
telemedicine visit before.
“During peak days in January, we conducted over 8,000 visits
per day, with one in five visits due to flu-related illnesses,” he said.
“During these periods of increased demand, I'm very proud of Teladoc's ability
to step up and fill a critical role in the health care delivery system when the
traditional system is overloaded. As we have said before, our highly scalable
platform has a capacity to handle a significant influx of visits across the
health care continuum. Moreover, Teladoc has a near-perfect solution for an
infectious disease like the flu. Utilizing Teladoc in this circumstance is not
only quick, convenient, and available 24-7-365, but it also limits the spread
of the virus by avoiding exposure to other people in the doctor's office or
Thanks to mobihealthnews for this information