• FlexCare is not an insurance product or a prescription fulfillment warehouse.

  • FlexCare does not replace the existing primary care physician relationship.

  • Medical services rendered by your physician are subject to their professional judgment.

  • FlexCare operates subject to state regulation and may not be available in certain states.

  • FlexCare does not guarantee that a prescription will be written.

  • FlexCare physicians do not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.

  • FlexCare physicians reserve the right to deny care for potential misuse of services.

  • FlexCare phone consultations are available 24/7/365, while video consultations are available during the hours of 7 am to 9 pm, 7 days a week or by scheduled availability.

  • International consultations are advice-only. You must have a U.S. address and a U.S.-based phone number for the doctor to call back at the time of consultation.

  • Video is not available for international consultations.

  • Prescriptions are not available for international consultations.

  • FlexCare and the FlexCare logo are registered trademarks of FlexCare, LLC, may not be used without written permission.